Delivery Information

I make all of the items I sell by hand and often to order. 

Most items are ready to be despatched within 2 to 3 days. Some items that require hallmarking may take several weeks. Please see individual item descriptions for more details. 

I offer FREE UK standard delivery, this is Royal Mail second class and takes 2 to 3 business days.

I also offer Royal mail First Class and Special guaranteed next day delivery as paid options.

International deliveries cost £10 and are sent via Royal Mail International tracked and signed for service. Deliveries to Europe take between 3-5 working days. Outside Europe 7-10 working days

Covid 19 Update December 2020:

***Christmas 2020 ***

Some Royal mail deliveries are currently taking longer than usual. Please allow plenty of time for delivery or consider choosing special recorded delivery if you need your order by a specific date.

I have had some customers reporting delays in expected delivery times, some orders taking 7 to 10 working days to be delivered.

Royal Mail has stated delays are due to the ongoing Covid pandemic causing staffing shortages and a huge increase in demand for postal services in December 2020.

I have been working really hard to reduce my processing times with most orders are being despatched the same day or the next working day.

If you are waiting for a delivery from me please allow 7 working days for First class post and 10 working days for Second class to be delivered.

If you have been waiting longer than 7 or 10 working days please do get in touch and will make and send your order again. Thank you!

Ellen x